The caliber of the customers NAPT has the pleasure to work with makes it very enjoyable for us to come to work everyday! The following comments have been received by NAPT via our Customer Surveys or by e-mail. And we’d like to say “We appreciate you too!!!”
“This [proficiency testing] is obviously a requirement so making it simple and easy is the key and you have done that.”
“I appreciate your employee’s friendliness & professionalism. Very easy to work with and very helpful!”
"Thank you for your flexibility in arranging the time frame for this retest, as a result, we gained some new learnings around our physical hardware connections for thermocouples."
“We know it is difficult to design PT’s that fit all the needs at all the times. We appreciate your efforts to do so.”
“NAPT is the best at what it does as far as I’m concerned. The people I am in contact with at NAPT are the greatest and they should get a big warm fuzzy from the boss.”
[Staff] “was very helpful and available to answer any questions I had.”
“Please allow me to say that in this day and age of when so many people/companies have allowed service to a customer to fall by the wayside, it has been like a breath of fresh air working with someone like you. Your attention to detail, pleasant attitude and willingness to help in any way possible, has made working with you a very enjoyable experience that I look forward to repeating for future testing. Thanks for everything and keep up the good work….”
[Staff] “has been awesome to work with, responsive to my contacts and has always been pleasant and knowledgeable.
“The four year Proficiency Test Plan you provided us with made our planning process rather effortless. We really like the PT History and Scheduling report as well. We appreciate the effort you folks put into making the accreditation process go smoother by providing these tools.”
[Technical Advisor] “is very knowledgeable.”
“We were very impressed when one of your representatives called us to notify us of an error in our data submittal. Your attention and help with this matter was greatly appreciated.”
“I found the Supplemental Report to be very helpful. I appreciate the willingness and effort to answer any questions we had.”
“Love working with your team over there, always a great response time.”
“We appreciate all that you did so that we could participate in a proficiency testing on granite surface plates. Thank you.”
“….you have done a great job for us and we will continue using your company.”
“Very happy with the service & response time.”
“Great customer service from the NAPT professionals.”
“NAPT has been able to provide our industry with the appropriate types of tests related to our scope of accreditation. We appreciate your organization! Thanks.”
“Thanks for all your help & explanations.”
“Customer service and availability of staff is very good. Keep up the good work.”
“The people are friendly and helpful. A good crew. Thank you so much.”
“You guys are doing a good job, keep it up!”
If you would like to submit a testimonial please contact us