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Sunday, May 19, 2013

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Participation » Customer Survey

Customer Survey NAPT has continuing goals to achieve excellence in proficiency testing and customer service. In order to accomplish these goals we want to hear what you have to say, so please take a few minutes to fill out our new customer survey. If you would rather fax this survey to NAPT click here to download a copy of this survey and fax it to (305) 425-5728. Thank you. NAPT Customer Survey
1. The number and variety of proficiency tests offered by NAPT is: ExcellentGoodNeutralFairPoor 2. The timeliness of response to my proficiency testing needs or questions was: ExcellentGoodNeutralFairPoor 3. The ease of registration and data submittal for proficiency testing is: ExcellentGoodNeutralFairPoor 4. The clarity of the instructions for the proficiency tests are: ExcellentGoodNeutralFairPoor 5. The clarity of the data reporting sheets for the proficiency tests are: ExcellentGoodNeutralFairPoor 6. Overall customer service/customer support provided by NAPT staff is: ExcellentGoodNeutralFairPoor 7. The value of NAPT services and reports issued compared to the fees paid is: ExcellentGoodNeutralFairPoor 8. The usability, clarity, and accuracy of the NAPT website is (IF APPLICABLE): ExcellentGoodNeutralFairPoor 9. My overall level of satisfaction with NAPT is: ExcellentGoodNeutralFairPoor 10. The likelihood I will use NAPT again for my future proficiency testing needs is: ExcellentGoodNeutralFairPoor What can NAPT do to improve your proficiency test, or individual requirements? We appreciate any other comments you may have for us If you would like to be contacted, please include your company and contact information here (optional): Submit Cancel


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