I tried signing up on your website, but I do not think it worked – can you help me? Yes, please feel free to call us at 952-303-6126—NAPT staff is here to help. You may also reach out by filling out the “Contact NAPT Staff” form located in your NAPT Customer Portal under the Forms section. Alternatively, you can email us directly at napt@proficiency.org for assistance. Read more »
Is the Membership fee annual or one time? The membership fee is billed annually and covers a full calendar year. Many benefits are included with a membership; See “What are the benefits of Membership?” Read more »
What are the benefits of Membership? Valuable Discounts Members save 20% on all services The more you purchase, the more you save Exclusive Reports Individualized reports Comparison reports across multiple locations/labs Historical trend reporting Expert Guidance Priority access to guidance from NAPT staff and technical advisors Priority order when waiting for a kit (over non-members only) Customer Confidence Demonstrate measurement assurance […] Read more »
I need to pay for my enrollment fees with a credit card – who should I contact? Please contact our main line at (952) 303-6126 to be connected with our accounting team. They will be happy to assist you with any payment processing needs. Read more »
Can I pay for my enrollment fees on your website? Currently, NAPT does not offer the capability to pay for enrollment fees via the website. That feature will be available soon. NAPT currently uses QuickBooks powered Invoices. There will be an email sent with a link to review and pay your invoice. Please check your email for the payment link provided by NAPT. If you […] Read more »
Can I pay using ACH? Yes. NAPT accepts ACH transactions and EFT. Please call NAPT for a W9 to set us up in your accounting system. Read more »
