NAPT Software Change Log

• Change Log: QMS Navigator and Customer Portal Updates
• Change Log: February 2025 Customer Portal Updates
• Change Log: October 2024 QMS Updates

Change Log: QMS Navigator and Customer Portal Updates

The following lists all major changes to the QMS Navigator, Accreditation Manager and Customer Portal for NAPT. Where possible, the associated help document is also linked. Bug fixes are listed when customer report.

April 22, 2025:

• Customer Portal: Added new Risk Analysis module for all portal users. You can learn about all the features online here.

April 17, 2025:

• Customer Portal: Introduced several new features.
  • Create and manage Corrective Actions Records (CAR) directly from your customer portal.
  • Ability to manage your Account Profile including primary contact, ability to enable/disable CAR access and upload logo.
  • Add ability to disable the splash screen on login per user. Can reenable under the Personal Profile settings.

April 5, 2025:

• Customer Portal: Shareable links, which were previously available for ILC-PTs only, are now available for an Intra. Additionally, both will generate a QR Code that can be used as well.

March 29, 2025:

• QMS: Updated Assets, CARs, Documents, Meetings, Service Providers to support opportunistic locking. No more can two people edit a record at the same time. Instead, you are warned if you are ever going to overwrite a record.
• QMS: Added new Shared Notebook. Create a notebook page and share it with anyone in your organization

March 10, 2025:

• QMS: Added new Notebook feature. Instead of cluttered paper and notes, you can use QMS to quickly keep track of your notes and have them anywhere.

February 10, 2025:

• Customer Portal: Updated customer portal to CPv2. Read about all of the changes here.

December 13, 2024:

• QMS: Updated training module in QMSv2 to support new features.

November 19, 2024:

• QMS: Introducing QMS AI. Easily generate text based on your information. Currently available in Corrective Action module.

October 28, 2024:

• QMS: Release of QMS v2 which includes new navigation system, updated assets, audits, car, document, and meeting modules. Built on modern technology for the next generation of QMS.

July 03, 2024:

• Customer Portal: Create new shareable links for technicians to submit results using a new mobile-friendly interface, without requiring them to log in to the Customer Portal.

June 07, 2024:

• Customer Portal: Account Admins can now add new contacts to their existing list under Settings.

June 05, 2024:

• Customer Portal: The Intra Manager now allows users to not only submit revised data but also modify the “performed by” date and add appendix report information.
• Customer Portal: An alert will now appear on the results confirmation page if your data submission significantly deviates from expected values, ensuring accuracy.

May 19, 2024:

• QMS: Introduced a new User Interface for the QMS Navigator.
• QMS: Added new security and login options, including the “All Sites” feature.

March 29, 2024:

• QMS: Updated the Document module with a new User Interface.
• Customer Portal: Added the ability to move Intra between locations for customers with multiple sites.
• Customer Portal: Added the option to include a “TBD” participant in an Intra.

January 22, 2024:

• QMS: Updated the CAR module with a new User Interface.
• Customer Portal: Introduced an Intra pass/fail report.

November 17, 2023:

• Customer Portal: Update portal with new UI

April 21, 2022:

• QMS: Introduced ability to export data
• QMS: Add service providers to security features

April 11, 2022:

• Customer Portal: Added ability to submit wishlist items to NAPT
• QMS: Added the ability to manage and assign items to sites. In the future, security permissions will be available at the site level.

March 30, 2022:

• QMS: Created new “default language” option for CAR / PAR / OFI under settings.

March 12, 2022:

• QMS: Added new Asset Management module

February 13, 2022

• QMS: Change severity on CAR / PAR / OFI into dynamic fields

January 29, 2022:

• QMS: Introduced Leads, Users and Participants
• QMS: When updating documents, all individuals on the stakeholders’ tab will be emailed about the change
• QMS: Service providers can now have reviews assigned
• QMS: Audit Changes
  • Introduced phases to audits including Planning, Schedule, and Conduct phases
  • New Audit Reports
  • Ability to attach Audits to a CAR/PAR/OFI
• QMS: Training Changes
  • Ability to assign training to multiple individuals
  • Introduction of Goals
  • Introduction of Exams
  • UI changes to make it easier complete training
  • Ability to attach attachments to the user and the training record

December 14, 2021:

• QMS: Added new search bar in navigation to search for tags across the entire platform

December 3, 2021:

• QMS: New UI for Pending Actions. Includes the addition of:
  • Following a Pending Action
  • Setting a Pending Action to confidential
  • Notifications through the app

November 19, 2021 :

• QMS: Changed Pending Action “notes” to conversations for more engagement.

November 15, 2021:

• QMS: Updated Launcher to include new left hand menu navigation. Settings, Profile and Logout are now under the right user menu.

November 12, 2021:

• QMS: Pending Action UI updated with new system to tag a pending action, mark as complete and flag as important

November 9, 2021:

• QMS: Added ability to redirect URL login. Useful for when sending pending action links and the user clicking on them is not yet logged in.
• QMS: Fixed various bugs related to the “fly out” window

October 21, 2021:

• Customer Portal: Updated Intra wizard to support the ability to resume the setup of your intra

October 11, 2021:

• Customer Portal: Updated side menu to make ordering new NAPT Sponsored ILC and Intra easier to find

August 11, 2021:

• QMS: Added Service Providers to Accreditation Manager

June 29, 2021:

• QMS: New Launcher Page with Increased Performance
• QMS: Application uses a single URL
• QMS: Move away from browser cookies

May 3, 2021:

• QMS: Added ability to run PT Plan Reports from Accreditation Manager.

April 28, 2021:

• QMS & Customer Portal: Resolved bug that would not save the Discipline of a PT Plan Entry.

April 19, 2021:

• QMS: Updated UI on side navigation for easier navigation and accessibility
• QMS: Updated Audit Module
  • Will now display a count of how many Pending Actions are Open and Closed
  • When viewing the Audit Sections, an icon will now display to indicate that Pending Actions were created under this section.

April 17, 2021:

• QMS: Manage PT Plans from the Accreditation Manager. For organizations that use the Customer Portal and QMS Accreditation Manager – you can now manage all your organizations PT Plans from a single place.

April 3, 2021:

• QMS: Meetings. Added ability to assign tags to Meetings.

March 22, 2021:

• QMS: Corrective Actions.
  • Added ability to assign tags to a Corrective Action
  • Added default text when creating a new Corrective Action
  • Added new Follow-Up Tab for corrective actions
  • Fixed bug on numbering of CARs
• QMS: Audit
  • Fixed bug that prevented tags from refreshing

March 13, 2021:

• Customer Portal: Replacement of the existing PT Plan with a new, easier to use, option for managing PT Plans at the customer level. For details on how to create a new PT Plan, follow these steps.

February 28, 2021:

• Customer Portal: Added ability for customers to request and order an Intra directly from the Customer Portal.

February 25, 2021:

• Customer Portal: When submitting data, a new validation page will appear to ensure the customer has entered the correct data.

February 23, 2021:

• Customer Portal: Manage your Intras directly from the Customer Portal. NAPT now offers both a self-guided wizard option and a NAPT Managed option.

Change Log: February 2025 Customer Portal Updates

We’ve been working hard on a refreshed version of Customer Portal. In this update, we focused on three key areas:

• Enhanced usability
• Improved speed
• Increased security

We’re excited to offer you access to these updated tools starting this week. Below is a list of the largest new features of the Customer Portal.
Splash Screen: When you login to the customer portal, no longer will we just drop you into the ILC-PT management but instead we will ask what you want to work on today!

PT Plans: We have made it easier to do a few key items.

First, adding a new item to the PT Plan is easier than ever. When you first visit, we will walk you through the process. Once you have added your first item, you can use the Add To Plan button.

Second, ordering your ILC-PTs. Instead of having to click through each item on your PT Plan, now you can order all items at once.

Third, you can setup reminders about your PT Plan. Often times we get busy and setup the PT Plan but forget the important steps of ordering and updating the plan. Now you can set Frequency Reminders to how often you want to be reminded.

ILC-PT: We have created a new dashboard, so it is easier to see what is happening in your organization.
Simply click on the card (number) to view all the In-Progress or Completed ILC-PTs.

In addition, we have added a new See All Kits and Order Process to make it even easier to figure out what ILC-PT to order next.

INTRA: We have updated our Intra Manager tools to make creating and managing your Intra even easier. Like the ILC-PT module, we have introduced a new dashboard when you visit the the Intra page. Just click on any of the cards to see the details.

When creating your Intra, select the number of measurements and default resolution

And then finish defining your measurements in a familiar grid as if you were still using Excel.

Change Log: October 2024 QMS Updates

We’ve been working hard on a refreshed version of QMS Navigator, formerly known as Accreditation Manager. In this update, we focused on three key areas:

• Enhanced usability
• Improved speed
• Increased security

We’re excited to offer you access to these updated tools starting next week. Here’s a preview of some of the biggest changes. Please note, there are over 500 new features and improvements across the application, so it’s impossible to list everything here.

Overall Changes: The first thing you’ll notice when you log in is a redesigned user interface. We’ve streamlined navigation by moving all options to a top menu bar, making it easy to find the tools you need without hunting through icons or menus.

The entire site is also more responsive and faster than before. We’ve rewritten the application using modern tools built for the future, allowing us to introduce new features to QMS even faster.
Additionally, we’ve reimagined the setup and configuration process to make QMS a better fit for your organization. No more guessing which settings apply to which modules.

Module Changes: We’ve updated the Assets, Audits, Corrective Actions, Documents, and Meetings modules. Each module now shares a consistent user interface and design. Once you’ve used one module, the others function in the same way—no need to relearn behaviors as you navigate between them. We’ve also extended Sites and Tags across all modules. You can now restrict records to specific user groups based on their associated sites. And with the new “All Sites” feature, you can create read-only items accessible to everyone in your organization.

We’re particularly excited about the upgraded Corrective Action module. This module can now be customized to track any processes specific to your organization. For example, if you have a unique work order process tied to customer requests, we can create custom forms to help you track that information.

Our training, service providers, and pending actions features will also be updated to this new format by mid-January 2025. We’ve updated our documentation and will continue to expand it through the end of the year.

What’s Next: We have a lot more planned between now and early 2025. Here are just a few upcoming updates to QMS and the Customer Portal:

• New Training, Service Providers, and Pending Actions modules
• Ability to create Corrective Actions directly from ILC-PT or Intra in the Customer Portal
• PT Plan Notifications in your Customer Portal
• And much more…

As the only non-profit proficiency testing provider, we’re here to support you. These updates are based on your feedback, and we’re committed to making Proficiency Testing easier for you.

There is no change to the login process or your username and password as part of this update. Please visit our QMS Overview page for more information. Alternatively, you can directly access and login to QMS Navigator at https://qmsnavigator.com/.