Do your technical advisors have access to my results? No. The technical advisors assigned to a proficiency test do not have access to client data. The technical advisors are given raw data only. We know that one of the most important factors in designing meaningful proficiency tests is the involvement of technical advisors. One of the strengths behind NAPT’s success is the technical experts […] Read more »
Do I have to wait 5 days before receiving a final report? No. As long as the block is in what is referred to as the “Issue Final Reports “status, participants are welcome to waive the standard 5-day waiting period. Please contact NAPT staff if you wish to have your reports released earlier than schedule. Read more »
Where is the NAPT Binder I used to get in the kit? All NAPT binders have been removed from the kits. All documentation associated with your ILC/PT enrollment is now available online on your NAPT Customer Portal. After inspecting the kit contents, please log in to the Customer Portal to indicate the condition of the kit and mark it as “ILC-PT Arrived. “Once this step is complete, […] Read more »
What do I do when the kit arrives at my location? Upon receiving your kit, please inspect all contents carefully to ensure there are no missing items or damage. Once the inspection is complete, log in to the NAPT Customer Portal to report the kit’s condition and mark it as “ILC-PT Arrived.” After this step, you’ll gain access to digital copies of the Data Reporting Sheet […] Read more »
I found damage to the kit – what is the protocol for reporting it? Please contact NAPT staff as soon as possible by phone or email to initiate the process. You can reach us at napt@proficiency.org or by calling our main line: 952-303-6126. We appreciate your prompt attention to matters such as this. To proceed, NAPT will need the details of the damage along with clear photographic evidence. Once […] Read more »
How many days can I have the PT kit for? All participants are allowed to have the kit on-site for three (3) days. If additional time is needed, participants must contact NAPT staff in advance to arrange an extension and avoid late fees. NAPT staff will make every effort to accommodate special requests. However, if no prior arrangements are made, late fees will be assessed […] Read more »
How many of my technicians can take part in the test? For each enrollment, one set of data is standard. However, many organizations submit data for each technician qualified to perform the specific measurement. If you would like to add additional technicians to your enrollment, please contact NAPT. NAPT Members can have two additional data submittals per enrollment at no additional cost. For non-members, a small […] Read more »
What types of kits do you have? NAPT services the metrology and test community, and most of the kits we offer are based on the needs of our participants. A complete list of kits, including their respective disciplines, is available on the NAPT website. Please visit the site and use the user-friendly sorting tool to find the kit you need. You may […] Read more »
Can you tell me who else participated in this proficiency test? No, we cannot. The participants are anonymous and may not be disclosed by NAPT. Please do not reach out to other labs you may know that are enrolled as that would be a violation of your enrollment. Read more »
You don’t offer a kit that I need – what are my options? NAPT Intra Manager, AKA Intra Wizard, is our latest online application that was designed for additional & specialized proficiency testing methods. NAPT designed and built this service especially for organizations like yours, that have specialized testing & requirements that cannot be met by proficiency testing providers. NAPT offers two different tiers for utilizing the Intra […] Read more »
